Term and Conditions

Last Updated: [Insert Date]

Welcome to Billiard Pro Shop! These Terms and Conditions govern your use of our website billiardssportgear.com and all purchases made through our online store. By accessing our site and making purchases, you agree to comply with these terms.

1. User Obligations and Responsibilities

1.1 Account Registration

While not required for browsing, account registration is necessary for purchases. You agree to:

• Provide accurate and complete registration information
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized account activity

1.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Misrepresent your identity or provide false information
• Resell products purchased from our site without authorization

2. Products and Services

2.1 Product Descriptions

We take great care to accurately describe our professional billiards equipment including:

• Premium cues and carbon fiber shafts
• Specialized cue cases (by size and style)
• Break cues and jump cues
• Billiards accessories and apparel

While we strive for accuracy, slight variations in color or materials may occur. Product images are for illustrative purposes only.

2.2 Professional-Grade Equipment

Our products are designed for serious players and collectors. By purchasing, you acknowledge:

• Proper cue maintenance is the user’s responsibility
• Performance may vary based on individual playing style
• Custom cues are made-to-order and cannot be returned

2.3 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3. Orders and Payment

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive:

• Order confirmation via email
• Shipping notification with tracking information

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store complete payment information on our servers.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or supplier changes.

3.4 Shipping

We offer two shipping options:

• Standard Shipping ($12.95 via DHL/FedEx) – 10-15 business days
• Free Shipping (orders over $50 via EMS) – 15-25 business days

Delivery times are estimates and may vary. Customers are responsible for any customs duties or import fees.

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• In new, unused condition
• In original packaging with all accessories
• Accompanied by proof of purchase

4.2 Non-Returnable Items

The following cannot be returned:

• Custom pool cues (made-to-order)
• Billiards apparel (if worn or washed)
• Opened instructional materials

4.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days
2. Receive RMA number and instructions
3. Ship item to our Miami address
4. Allow 5 business days for processing after receipt

4.4 Refunds

Approved refunds will be issued to the original payment method within 7-10 business days. Original shipping charges are non-refundable.

5. Intellectual Property

5.1 Website Content

All content on billiardssportgear.com, including:

• Product descriptions
• Images
• Logos
• Instructional materials

are the property of Billiard Pro Shop and protected by copyright laws.

5.2 Limited License

You may view and print pages from our site for personal use only. Commercial use without permission is prohibited.

6. Liability Limitations

6.1 Product Use

Billiard Pro Shop is not liable for:

• Improper use of billiards equipment
• Personal injury resulting from product use
• Damage caused by improper maintenance

6.2 Website Operation

We are not liable for:

• Temporary website unavailability
• Technical issues beyond our control
• Inaccuracies caused by technical errors

6.3 Maximum Liability

Our maximum liability for any claim related to your purchase is limited to the purchase price of the product in question.

7. General Provisions

7.1 Governing Law

These terms are governed by the laws of Florida, USA. Any disputes will be resolved in Miami-Dade County courts.

7.2 Changes to Terms

We may update these terms periodically. Continued use of our site constitutes acceptance of the revised terms.

7.3 Contact Information

For questions about these terms:

Billiard Pro Shop
4976 Steve Hunt Road
Miami, FL 33169 USA
Email: [email protected]